MERCHANDISE & WARRANTY COVERAGE

UNDER NO CIRCUMSTANCES WILL REJECTED/REFUSED MERCHANDISE QUALIFY FOR A RETURN CLAIM UNLESS OTHERWISE SPECIFIED BY DSDI INC.
All damaged, missing, or mistakenly shipped products must be informed with 48 hours of package delivery.

For most merchandise, items are warranted by the manufacturer for a minimum of 1 year. Hand-signed sports memorabilia may not be returned after 30 days under any circumstances. If you wish to submit a Returned Merchandise claim, please do so using the online tool located as a link within the transaction order history (viewable via the Reseller account screen). Further specific instructions will be given within 1-3 business days. Please do NOT ship back unauthorized returns. Otherwise, the return claim may be automatically rejected and DSDI™ customer will be responsible for return shipping costs.

Alexandra Jordan Designer Hand Bags are warranted against defects in material and workmanship for 60 days from the date of purchase.

DirectTech Bluetooth Headsets, MP3/Mp4 Players, Memory Cards, and Bluetooth Sunglasses are warranted against defects in material and workmanship for 60 days from the date of purchase.

No merchandise may be returned under any circumstances unless said merchandise is defective. Any unauthorized returns will not necessarily be re-stocked and/or refunded. Please note that payment refunds occur only when similar merchandise is not available for replacement.